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Troubleshooting
Trouble signing in
You might be trying to sign in to the Classroom with a wrong account. Check that you’re using the email
account connected to the Classroom or provided to school for online learning. . You sign in to Classroom with
a Gmail Account:
● Personal Google Account—This is set up by you, your parent or guardian. You use a personal Google
Account. It looks like student@gmail.com.
Note: You must have an active Internet connection to sign in.
Trouble signing out
How do I sign out from an Android device?
On Android, you don't sign out of an account; instead, you remove your account from your device. Removing
the account doesn't delete it, so you'll still be able to use your account on other devices.
1. In the Classroom app, tap Menu.
2. Next to your name and email, tap Down Manage accounts.
3. Tap Google.
4. (Optional) Tap your account.
5. At the top right, tap More Remove account.
6. To confirm, tap Remove Account.
How do I sign out from a PC?
When you sign out of your account, you sign out from Gmail and all classes
1. In Classroom, at the top right, click your photo.
○ If you don't see a photo, you may see the Account image .
2. Click Sign out.
How do I sign out from an iPhone or iPad?
On iOS, you don't sign out of an account; instead, you remove your account from your device. Removing the
account doesn't delete the it, so you'll still be able to use your account on other devices.
1. In the Classroom app, tap Menu.
2. Next to your name and email, tap Down Manage accounts.
3. At the top right, tap Manage.
4. Next to your account, tap Remove.
5. To confirm, tap Remove.