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Business Studies IGCSEPDF 11
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➢ Unit 2: People in Business
● Human resources:
The department responsible for recruiting, training, and managing employees in
a business.
● Recruitment:
The process of identifying that a business needs to employ someone, defining
the job, and attracting suitable candidates.
Job analysis:
●
The process of identifying the tasks and responsibilities involved in a job.
● Job description:
A detailed outline of the duties, responsibilities, and reporting relationships of a
job.
● Person specification:
A document that outlines the qualifications, skills, and experience required from
a job applicant.
● Internal recruitment:
Filling a vacancy by appointing someone already employed within the business.
● External recruitment:
Filling a vacancy by hiring someone from outside the business.
● Curriculum vitae (CV):
A written document outlining a person’s qualifications, work experience, and
personal details.
● Application form:
A standardised form completed by job applicants to provide the employer with
key information.
● Interview:
A face-to-face meeting where the employer assesses an applicant’s suitability
for a job.
● Shortlisting:
Selecting the most suitable applicants from all those who applied to be
interviewed.
Induction training:
●
Training given to new employees to introduce them to the business and their
role.
● On-the-job training:
Training that takes place while the employee is doing their regular work.