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0450/12 Cambridge IGCSE — Mark Scheme May/June 2025
PUBLISHED
Question Answer Marks Guidance
4(e) Explain two methods of communication a business 6 | This is a general question so there are no marks for
could use to communicate with its suppliers. Which is
likely to be the best method to use? Justify your
answer.
Award up to 2 marks for identification of relevant points.
Award up to 2 marks for relevant development of points.
Award up to 2 marks for a justified decision as to which is
the best method of communication for a business to use
when communicating with its suppliers.
Points might include:
e¢ Email [k] can be saved for future reference [an]
¢ Phone/telephone calls [k] as these allow for (immediate)
feedback [an]
e (Online) meeting [k] allows everyone to discuss
points/ask questions [an]
e Video conference/Zoom/Teams/Google Meet/FaceTime
[k] as people do not have to travel [an]
¢ Text/SMS/WhatsApp/WeChat/(Facebook) messenger
[k] but can contain limited information [an]
¢ Letter [k] but time consuming to write/expensive to send
[an]
e Websites [k] but no feedback/one way communication
[an]
Other appropriate responses should also be credited.
application.
Candidates must name the method to access the knowledge
mark.
For evaluation to be awarded justification will usually follow
on from relevant analysis of points.
To access [eval], must discuss 2 valid methods of
communication.
Do not award answers such as written/verbal/visual as need
to specify the method.