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Business Studies IGCSEPDF 144
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TOE a
NSL is a business based in country X. It manufactures food products including bread and breakfast
cereals. NSL uses lean production in its factory. Maintaining quality is important. NSL imports 15%
of its raw materials. Changes in country X's exchange rate can affect businesses which import raw
materials. NSL’s Marketing Manager knows the business should respond to changes in consumer
spending patterns. She is aware that market research can be used to help make business decisions.
(c) Outline two reasons why maintaining quality is important for NSL.