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Business Studies IGCSEPDF 59
212 pagesrevision 46931
PDF 59
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2.2 Organisation and management
2.2.1 Draw, interpret and understand simple
organisational charts:
2.2.2 The role of management:
2.2.3 Leadership styles:
2.2.4 Trade unions:
Simple hierarchical structures: levels of
hierarchy, span of control, chain of command
e.g. tall/short
Roles and responsibilities of directors,
managers, supervisors, other employees in an
organisation and inter-relationships between
them
Functions of management, e.g. planning,
organising, coordinating, commanding and
controlling
Importance of delegation; trust versus control
Features of the main leadership styles,
@.g. autocratic, democratic and laissez-faire
Recommend and justify an appropriate
leadership style in given circumstances
What a trade union is and the effects of
employees being union members
2.3 Recruitment, selection and training of employees
2.3.1 Recruitment and selecting employees:
2.3.2 The importance of training and the methods
of training:
Recruitment and selection methods
Difference between intemal recruitment and
extemal recruitment
Main stages in recruitment and selection of
employees
Recommend and justify who to employ in given
circumstances
Benefits and limitations of part-time employees
and full-time employees
Importance of training to a business and to
employees
Benefits and limitations of induction training,
on-the-job training and off-the-job training