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0450/23 Cambridge IGCSE — Mark Scheme May/June 2023
PUBLISHED
Question Answer Marks
2(b) Relevant points might include:
Advantages Disadvantages
One-to-one Can be expensive to
communication phone each
Allows feedback to employee
ensure each of the Mobile may be
30 switched off / not
understand the heard over the
ae en message noise of the
Message can be machines
passed on quickly May take time to
Sender knows the reach the employees
message has been / takes more than
received one attempt to call
them
Provides a Can be slow to reach
permanent record production
Letter which can be employees — delay
referred back to could have further
negative impacts
Seen by many RR won't know ff all
employees in the the employees have
factory read the notice
Notices / Comparatively cheap No personal contact
noticeboard to produce the — no opportunity for
notices employees to ask
questions / one way
communication
Cheap/fast way to Do not know if the
communicate with ail message has been
el read — unless attach
Can be sent to all a read receipt
Email employees at the There may be poor
same time internet connection /
fail to send message
to production
employees
Fast to send Message will fail to
Send to many send if no network
people at one time coverage
poedecmy Employee may not
have a mobile phone
— will not receive the
message