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0450/11 Cambridge IGCSE — Mark Scheme May/June 2025
PUBLISHED
Question Answer Marks Guidance
2(c) Outline two reasons why maintaining quality is 4 | To use words from the stem as application, the reference
important for NSL. must be appropriate (i.e. make sense) in relation to the point
being made.
Award 1 mark for each relevant reason (max 2).
Award 1 mark for each relevant reference to this business The following words are likely to be appropriate for this
(max 2). question:
e Food or related words such as ingredients, breakfast
Points might include: cereal, bread
e Develop strong brand image / generate good publicity / e Manufacture
better reputation [k] for its food [app] e (Consumer) spending patterns change
e Keep customer loyalty/remain competitive [k] which may e Factory
help as spending patterns change [app] e Exchange rates
e Can charge high/premium prices [k] which may help e (15% of raw) materials are imported
cover any effect of exchange rates [app] ¢ Lean production
e Lower costs/less wastage [k] at the factory [app]
¢ Fewer customer complaints/returns [k] Other appropriate examples can be credited.
e Attract new customers/increase sales [k]
¢ To meet legal requirements [k] such as food standards
[app]
e — It adds value [k]
Other appropriate responses should be credited.
0450/11 Cambridge I|GCSE — Mark Scheme May/June 2025
PUBLISHED
Question Answer Marks Guidance
2(d) Explain two benefits to NSL of using lean production. 6 | To use words from the stem as application, the reference
Award 1 mark for identification of each relevant benefit (max
2
Award 1 mark for each relevant reference to this business
(max 2).
Award 1 mark for each relevant explanation (max 2).
Points might include:
e¢ Fewer mistakes/errors [k] so less rework / lower repair
costs / may improve reputation [an] as maintaining
quality is important [app]
e Less inventory held [k] of imported materials [app]
lowering storage costs/amount of working capital [an]
e Cutout some processes [k] when making the food [app]
which speeds up production / increase productivity [an]
e Increase motivation [k] leading to lower absenteeism /
reduce labour turnover [an] at the factory [app]
e Less waste of time/ materials OR improved efficiency
[k]quicker/increased output [an]
e Lower (unit) costs [k] improving competitiveness [an]
Other appropriate responses should be credited.
must be appropriate (i.e. make sense) in relation to the point
being made.
The following words are likely to be appropriate for this
question:
e Food or related words such as ingredients, breakfast
cereal, bread
Manufacture
(Consumer) spending patterns change
Factory
Exchange rates
(15% of raw) materials are imported
Maintaining quality
Other appropriate examples can be credited.
Some points can be awarded as [k] or [an] but only award
the same point once e.g. waste, productivity, lower cost