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0450/12 Cambridge IGCSE — Mark Scheme May/June 2025
PUBLISHED
Question Answer Marks Guidance
2(e) Do you think job rotation is the best method for a large 6 | This is a general question so there are no marks for
business to use to motivate its employees? Justify your application.
answer.
. a . To access knowledge candidates must name and not simply
Award up to 2 marks for identification of relevant points. describe the method.
Award up to 2 marks for relevant development of points.
Award up to 2 marks for a justified decision as to whether For evaluation to be awarded justification will usually follow
job rotation is the best method for a large business to use to on from relevant analysis of points.
motivate its employees.
Points might include:
Job rotation:
¢ More flexible/gain new skills [k] leading to higher
productivity [an]
e Can cover/replace others when someone is absent [k]
so may be able to meet an order on time [an]
« Makes the work more interesting/less boring for
employees [k] so lower absenteeism/labour
turnover/increase productivity [an]
e Increased training needed [k] increasing costs/expenses
[an]
« Workers may not be willing/able to do different tasks [k]
lowering quality/increasing waste/leading to mistakes
[an]
«Takes time to switch to/learn different tasks [k]
Other methods might include:
e Job enrichment [k] adding more
responsibilities/challenging work/making workers feel
more valued/recognised/trusted [an]
e Bonus [k] only pay out if target reached [an]
«Praise [k] involves no additional cost [an]
e Training [k] which provides new skills [an]
« Promotion (opportunities) [k]
Other appropriate responses should be credited.
oc t Press & 2025 Page 16 of 26
0450/12 Cambridge IGCSE — Mark Scheme May/June 2025
PUBLISHED
Question Answer Marks Guidance
2(e) Justification might include:
One advantage is the work is less boring for employees [k]
which can lower absenteeism [an]. Another method is
increasing wages [k] but this will increase expenses [an].
Job rotation is best for a large business because lower
absenteeism would reduce costs of bringing in additional
employees [eval] which could offset the higher labour costs
for alarge business which is likely to have many employees
[eval].